Category: Management

Real customers, Artificial response

I was in USA last year, using my Indian Vodafone mobile number to roam. Having trouble accessing data services, I decided to call Vodafone’s local partner operator – T-mobile. I couldn’t get to speak to anyone – one machine message…

Facebook and Fake News

When Facebook shows me advertisements based on my profile, I like it very much. For two reasons: More often than not, these are relevant to me. Based either on my profile (55 years, vacations often, high income, so show him…

Damn Diesel! Or Diesel Darling!

I lament why has the government increased diesel price by Rs.5? Instead, it should have increased it by Rs.20, and then rolled it back to Rs.17. And the very next day, made a couple of announcements: 1. Offered a special…