Terms of Use

(Last updated on November 17 2024)

Definition
My name is Raj Bhatia. I’m certified relationship Counselor. I use website/platform www.RajBhatia.in to help me connect with my client and to provide them counselling service. The platform helps me share information about myself and my services, it allows me to receive connection request from potential clients to set-up appointments with new and existing clients. 

My services compliance with our client anonymity and confidentiality policies (refer to Privacy Policy).

Disclaimer
I’m not a doctor or qualified psychologists or a psychotherapist. I don’t deal with medical or psychological emergencies. I don’t offer support in crisis situations – including when an individual is experiencing thoughts of self-harm or suicide or is showing symptoms of severe clinical disorders such as schizophrenia and other psychotic conditions. In these cases, in-person medical intervention is the most appropriate form of help.

If you feel you are experiencing any of these difficulties, or if you are considering or contemplating suicide or feel that you are a danger to yourself or to others, I urge you to seek help at the nearest hospital or emergency room where you can connect with a psychiatrist, social worker, counsellor or therapist in person. The same applies in-case of any medical or psychological health emergency. I recommend you involve a close family member or a friend who can offer support.

User Agreement
By choosing to visit and/or avail any Services I offer, you confirm that they are above 18 years of age and are not otherwise incompetent to contract under the Indian Contract Act, 1872 and are legally allowed to take decisions of their own. You also accept and agree to the Terms and Conditions (hereafter referred to as “User Agreement”) and those additional terms and conditions and policies referenced herein and/or available by hyperlinks.

Please read the User Agreement carefully. The terms in the User Agreement are in effect upon your using or availing Services, resources or any product from the platform. Accessing the Service/platform on any medium, including but not limited to mobile phones, smartphones and tablets, is also subject to the terms of the User Agreement.

I reserve the right to add, modify or remove sections from the User Agreement at any point in time during the agreement with no prior notice. 

Applicability of Terms
The general terms and conditions in the User Agreement are applicable to all present and future contracts established between us, me and my the user.

This User Agreement applies to all users of the platform, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

By availing any of our Services, the user irrevocably accepts all the obligations stipulated in the User Agreement, Terms of Use and Privacy Policy, other policies referenced herein; and agrees to abide by them. The User Agreement supersedes any previous oral or written terms and conditions that may have been communicated to you.

Terms of Use
During the course of the User Agreement, it is expressly stated, understood and agreed by you (user) that you (user) shall abide by the following terms of use:
– You are 18 years of age or older, not otherwise incompetent to contract under the Indian Contract Act, 1872 and that your use of the platform shall not violate any applicable law or regulation;
– All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information;
– Your use of the platform is solely for your personal and non-commercial use. Any use of this platform or its content other than for personal purposes is prohibited.
– Your personal and non-commercial use of this platform shall be subjected to the following restrictions:
– You shall not modify any content of the platform;
– You shall not decompile, reverse engineer, or disassemble the content;
– You shall not delete or modify any content of the platform and / or Services, including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify;
– You shall not use the platform and / or Services in any way that is unlawful, or harms the Company or any other person or entity, as determined in the Company’s sole discretion.
– You shall not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contents on the platform through which the Service is provided, without my express written permission.
– You shall not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer files that contain a virus or other harmful component, or otherwise impair or damage the platform and / or Services or any connected network, or otherwise interfere with any person or entity’s use of the platform and / or the Services.
– You acknowledge that when you access a link that leaves the platform, the site you enter into is not controlled by the Company and different terms of use and privacy policies may apply. By accessing links to other sites, you acknowledge that I am not responsible for those sites. I reserve the right to disable links from third-party sites to the platform, although I am under no obligation to do so.
– You agree that you shall pay all applicable fees on time. In case of late payment, I reserve the right to levy a charge / interest on the outstanding amount.
– You take responsibility to check the technical specifications required before making a booking for a session or before availing any of the other digital offerings.
– You may not host, display, upload, modify, publish, transmit, update or share any information that:
belongs to another person and to which you do not have any right to;
deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; and threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.

Intellectual Property
The contents on the platform are for informational purposes only. I disclaim all liability to any person for any loss or damage caused by dependence on any part of the platform. Third-party content appearing on the platform is the property of their respective owners and I don’t assert any rights in relation to the same. I use such third-party content subject to the fair use provisions of Indian copyright law and applicable provisions in other jurisdictions. I assert my copyright ownership on the remaining contents of this document. No information, content or material from the platform and/or Services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without my express written permission. 

Payment and Refunds
By using the platform, you agree to pay all applicable fees and charges upfront and also authorizes me to automatically deduct all applicable charges and fees from the payments made as and when such features are accessed on our platform. Further, you agree to be responsible for any telephone charges and/ or internet Service fees, or travel expenses, that may be incurred in accessing my Services.
All cancellations and refunds will be handled as per Fees & Charges. 

Privacy Policy
Usage of our platform or online resources is subject to the Privacy Policy . Please read the Privacy Policy carefully. 

Limitation of Liability
I don’t guarantee that I will accept you as my client. I reserve the right to terminate our association at any time without citing a reason.

I do not promise any outcomes based on counselling. 

Counselling will take place at a frequency agreed between us. I cannot guarantee that sessions will always take place with a particular frequency or on the same day of the week but will make every effort to meet your requirements.

Over the course of your agreement, I might determine that online counselling Services are not appropriate for some, or all, of your treatment needs and accordingly may elect to not provide online counselling Services to you. Similarly, I shall be at the liberty to decide that additional help is needed by you. 

The Services, including and third-party platforms, are provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or timelier sources of information. I am not responsible if information on my platform and third-party platforms is not accurate, complete or current and any reliance on the Services, including content, is at your own risk.

You hereby indemnify, defend, and hold me, my distributors, agents, representatives and other authorized users, and each of the foregoing entities’ respective resellers, distributors, Service providers and suppliers, and all of the foregoing entities’ respective officers, directors, owners, employees, agents, and representatives, harmless from and against any and all losses, damages, liabilities and costs arising from your use of the platform.

Disclaimer on Warranties
I provide counselling Services to you and avail them at your own discretion and risk. The Services and content, and all materials, information, products and Services included therein, are provided on an “as is” and “as available” basis without warranties of any kind.

I may provide you with access to third-party tools which we neither monitor nor have any control or input over. Such tools may be in the form of, but not limited to, personal assessments, polls and their results etc. You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis without any warranties, representations or conditions of any kind and without any endorsement. I shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the platform is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

Third-party links on this platform may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties.

Over the course of the period of the User Agreement, I might incorporate products/services from third-party providers on our platform. By using such products/services, it is understood that the user has read, understood and agreed to the terms and conditions of the corresponding third-party provider. I shall not be held liable for any risk/ damage/ liability arising from use of such third-party products, Services goods, resources, content, or any other transactions made in connection with any third-party websites. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Forums, Topics, Replies, Comments, Feedback and Other Submissions
If, at my request, you send certain specific submissions (for example contest entries) or without a request from us you send or submit forum topics, replies, comments, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, on our social media channels, or otherwise (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. I shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. I however guarantee that all communication between us shall be kept confidential, subject to compliance with applicable laws.

You agree to not seek other any other person’s contact information through this platform.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website or application. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. I take no responsibility and assume no liability for any comments posted by you or any third-party.

I have no obligation to:
– Monitor, edit or remove content that we determine in our sole discretion as unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or in violation of any party’s intellectual property or these Terms of Service;
– Investigate an allegation that a communication does not conform to these terms and determine in its sole discretion to remove or request the removal of the communication;
– Terminate a User’s access to any or all parts of the Platform upon any breach of these Term of Service; and
– Edit or delete any communication(s) posted on the Platform, regardless of whether such communication(s) violate these standards.

I have no liability or responsibility to Users of the Platform or any other person or entity for performance or non-performance of the aforementioned activities.

Users must note that the platform publishes articles provided by various authors as well. The contents/viewpoints expressed in these comments/posts/articles etc. are their authors’. Such content does not indicate my official position, in any way, express or implied.

Entire Agreement
My failure to exercise or enforce any right or provision of this User Agreement shall not constitute a waiver of such right or provision.

This User Agreement and any policies or operating rules posted by us on this platform or in respect to the Services constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

Errors, Inaccuracies and Omissions
Occasionally there may be information on our platform or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product/service descriptions, pricing, promotions, offers etc. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

I undertake no obligation to update, amend or clarify information in the Service or on any related website/mobile application/platform, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Prohibited Uses
In addition to other prohibitions as set forth in this User Agreement, you are prohibited from using the platform or its content:
– for any unlawful purpose;
– to solicit others to perform or participate in any unlawful acts;
– to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
– to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
– to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
– to submit false or misleading information;
– to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
– to collect or track the personal information of others;
– to spam, phish, pharm, pretext, spider, crawl, or scrape;
for any obscene or immoral purpose; or
– to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

I reserve the right to terminate your use of the Service or any related website/mobile application/platform for violating any of the prohibited uses.

Disclaimer of Warranties; Limitation of Liability
I do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.

You agree to indemnify me against any breach in confidentiality. If you access my services through a third-party platform, you agree that I cannot be responsible for any data breaches that occur due to any acts of commission or omission from the third-party platform.

I do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service (or part thereof) for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. 
In no case shall I, my officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Services or any products procured using the Services, or for any other claim related in any way to your use of the

Services or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Services or any content (or product) posted, transmitted, or otherwise made available via the Service or platform, even if advised of their possibility. In all cases, our maximum liability shall be limited to the amount paid by you, if at all, for Service/product in dispute.

Indemnification
You agree to indemnify, defend and hold harmless me and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, employees and interns, harmless against any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of this User Agreement or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. You agree to indemnify me for any breach in confidentiality. If you access my services through a third-party platform, you indemnify me against any data breaches that occur due to any acts of commission or omission from the third-party platform.

Severability
In the event that any provision of this User Agreement is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

Contact Information
E-mail id: raj_direct@yahoo.com