Question 1: How do I take the first free session?
Answer: Just click on the button and book it. You will not be charged for it.
Question 2: Do I have to pay in advance for the subsequent session?
Answer: Yes.
Question 3: Advice is free. Is it?
Answer: Yes. Absolutely.
Question 4: If I sign up but don’t show up for the session?
Answer: The session would be considered as consumed, and no refund shall be applicable for the said session.
Question 5: Can I postpone the session?
Answer: Yes, you can. You can request a fresh, mutually convenient date and time. But it must be done at least a day before the appointed date of the session.
Question 6: Can I discontinue after one or more sessions?
Answer: Yes, you can. There is no obligation. However, if you have opted for a 12 sessions/3-month package, you will entitled to receive money-back. Please see Fees & Charges.
Questions 7: Generally, how many sessions does it take to solve the problem/s?
Answer: There is no definite answer to this. But generally, a session or two would at least give a sense if counseling is effective.
Question 8: Will I get my money back if my problem remains unresolved post the sessions?
Answer: No. The money-back guarantee doesn’t apply doesn’t apply to resolution. It only applies to unused sessions. Please see Fees & Charges.
Question 9: Do I have the option of taking virtual sessions?
Answer: Sessions would generally be virtual. You can request for an in-person, or offline session, and the same would be accepted subject to availability of slots.
Question 10: Can I change my session from virtual to in-person, or offline to an in-person meeting?
Answer: Yes, you can. But it’s subject to my availability.
Question 11: Is there a price difference between offline and virtual sessions?
Answer: No.
Question 12: Where do I take an in-person/offline session?
Answer: I take offline sessions at my office at Sector 54, Gurgaon.
Question 13: What happens to the data collected during sessions?
Answer: The data is private to you. It’s not shared with anyone for any purpose at all. Please refer to the privacy policy.
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