Author: Raj Bhatia

Real customers, Artificial response

I was in USA last year, using my Indian Vodafone mobile number to roam. Having trouble accessing data services, I decided to call Vodafone’s local partner operator – T-mobile. I couldn’t get to speak to anyone – one machine message…

Facebook and Fake News

When Facebook shows me advertisements based on my profile, I like it very much. For two reasons: More often than not, these are relevant to me. Based either on my profile (55 years, vacations often, high income, so show him…